Friday, January 19, 2007

eBay is introducing Feedback 2.0

This Wednesday at the EBAY ecommerce forum, Bill Cobb announced Feedback 2.0. Feedback 2.0, which we'll be launching in pilot markets next month, allows buyers to rate transactions on item description, communication, shipping time, and shipping & handling charges. The average of each of the Detailed Seller Ratings is displayed on the seller’s Feedback Profile page. Perhaps it is just me, but this sounds little cumbersome.

In addition, old feedback will be archived. Later this year, EBAY will be archiving all but the last 24 months of feedback history. User's total score will remain, but the percent will be based on just the last 2 years of activity. All comments older than this will be archived. This, on the other hand, is a welcome change.

Only eBay

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